2. What's the "vulnerability" that makes spam messages, spam calls rampant?

According to statistics of the Ministry of Information and Communications, every day, Vietnamese people receive an average of 10-20 spam messages and 5-10 spam calls. This number can be up to hundreds, even thousands for those who use social networks regularly. This is the painful situation of spam messages, spam calls are rampant in society today, causing nuisance, affecting the lives of millions of mobile users.

So what is the fault that makes spam messages and spam calls so rampant? Let’s find out through this article!

Persistent annoyances:

Receiving spam messages and spam calls is not only a nuisance but also carries many serious consequences for users. Having to spend time and money filtering, blocking or even having to change new phone numbers is a heavy burden. This not only wastes users time and money but also causes unnecessary anxiety and stress.

Being constantly harassed by messages, spam calls can cause stress and anxiety, affecting mental health. Moreover, it is also a tool for fraudulent activities, threatening the safety of users property. These messages can contain viruses, malicious code, or even expose personal information, posing a serious risk to cybersecurity and personal information.

Therefore, effective handling of spam messages and calls is not only necessary but also an integral part of protecting the safety and health of users.

> > > See more: Should prevent or accentuate with spam messages, spam calls here !

Analyze the vulnerabilities that cause spam messages, spam calls:

The vulnerabilities that make spam messages and spam calls rampant can be analyzed as follows:

1. Loose SIM management

The easy purchase of SIM cards without verification of details leads to rampant junk SIMs. These SIMs are often sold cheaply and are not owned, easy to use for illegal purposes. Junk SIMs are used for illegal activities such as fraud, junk advertising, causing economic and mental damage to users. In addition, this also makes it difficult for the tracing and handling of violations of the law.

= > It is necessary to tighten the management of SIM sales by requiring the carrier to verify the identity of the buyer through measures such as taking portraits, fingerprint scans, or looking up information on the national data system. In addition, it is necessary to lock the SIM without the owner and strengthen inspection and inspection of SIM sales activities of dealers and stores.

2. Lack of technology to filter spam messages, spam calls

Currently, the system of filtering messages and spam calls of carriers often rely only on blacklists, lack of effective application of advanced technologies such as Artificial Intelligence (AI) and Big Data. This leads to the update of the blacklist is not timely and does not reflect the reality, causing many messages and spam calls still pass through the filter system. This shortage causes annoyance for users when receiving many messages and spam calls are still flooded. Users are solely responsible for intercepting spam messages and calls using third-party apps, which increases costs and impacts the experience of using the service.

= > To solve this problem, it is necessary to upgrade the spam message and call filtering system using technologies such as AI and Big Data to analyze and detect spam messages and calls more accurately and effectively. Partnering with companies specializing in cybersecurity to develop advanced spam message and call protection solutions is also a necessary measure. Regular and timely updating of spam message and call blacklists is also an important part of this solution.

3. Lack of stakeholder coordination

Currently, the coordination between network operators, authorities (such as the Ministry of Information and Communications, Public Security…) and organizations involved in the handling of spam messages and spam calls are flawed. The sharing of information between parties is also limited, making it difficult to trace the origin and handle violations. Due to lack of coordination, the handling of spam messages and spam calls is difficult, asynchronous and ineffective. Violations are often not dealt with thoroughly, creating conditions for bad actors to continue illegal activities.

= > In order to solve this problem, it is necessary to strengthen coordination between the network operator, the authorities and the relevant organizations to share information and coordinate the handling of violations. It is necessary to promulgate specific and clear procedures for handling spam messages and spam calls, with the participation of relevant parties. In addition, the establishment of a focal point responsible for the prevention of spam messages and spam calls is also a necessary measure to enhance coordination and efficiency in this work.

Conclusion

As mentioned above, the issue of spam messages and spam calls is very much being concerned and has not been resolved thoroughly. With the “broken holes”: loose SIM management, lack of technology to filter messages and spam calls as well as lack of coordination of relevant parties. So, state agencies and people of Vietnam should join hands to repel “spam” on mobile platforms.

In addition, download the POCY application – an application that blocks reminders and spam calls leading in Vietnam to be able to contribute a hand to repel and prevent the “garbage” offline!