Privacy Policy

Privacy Policy
Terms and conditions
FAQ

Last updated: 29/07/2024

1. PERSONAL INFORMATION COLLECTED

1.1 USER PROFILE

When you create a user profile on the Pocy app and verify your phone number, we will collect the information you provide, including:

  • First Name
  • Last Name
  • Phone Number
  • Additional information may include:
  • Photos
  • Gender
  • Address
  • Postal Code
  • Country of Residence
  • Email Address
  • Professional Website
  • Facebook Address
  • Twitter Address
  • Short Status Message

1.2 INSTALLATION AND USE

When you install and use the services, we will collect personal information from you and the devices you use to interact with our services. This information may include:

  • Geographical Location
  • IP Address
  • Device ID or Unique Identifier
  • Device Manufacturer and Type
  • Device and Hardware Settings
  • Connection Information
  • Applications Installed on Your Device
  • Advertising ID
  • Ad Data
  • Operating System
  • Web Browser
  • Service Provider
  • IMSI
  • Screen Information
  • Usage Statistics
  • Device Logs and Event Information
  • SMS Logs
  • Call Logs

1.3 CONTACTS

If you enable the advanced search function and share your contacts with us, we may collect contact information including:

  • Name
  • Phone Number
  • Google ID
  • Email Address in your Contacts
  • You can choose not to share this information.

1.4 THIRD-PARTY SERVICES

You may provide us with user identifiers related to or to enable the use of third-party services, such as:

  • Social Media Services
  • Payment Services

1.5 OTHER INFORMATION YOU MAY PROVIDE

You may provide us with other information related to your use of the services, such as:

  • Tagging Features
  • Reporting Spam Phone Numbers
  • Participation in Competitions, Surveys, or Other Promotions

2. USE OF PERSONAL INFORMATION

2.1 PROVIDE, IMPROVE, AND PERSONALIZE SERVICES

We use the collected personal information to:

  • Provide, maintain, improve, analyze, and personalize services for users, partners, and third-party providers.
  • Provide intelligent caller ID functionality, call and message logs.
  • Display the name associated with the phone number for incoming or outgoing calls and messages.
  • Provide your information to the person you contact when using Pocy’s name search service.

2.2 STATISTICAL DATA FROM SERVICES

We use anonymized or aggregated personal information for statistical and analytical purposes.

2.3 PERSONALIZE ADVERTISING AND COMMUNICATIONS

We may use the collected information to provide advertisements, marketing, information, and services based on your location and preferences.

2.4 COMPLIANCE WITH LAWS AND PREVENTION OF FRAUDULENT OR ILLEGAL ACTIVITIES

We may use the collected information to comply with applicable laws and protect the rights of Pocy, users, or the public.

3. SHARING AND DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information if we believe that such action is necessary to:

  • Comply with the law
  • Protect our rights
  • Protect the safety of users or the public

4. UNSUBSCRIBE CONTACT INFORMATION AND OPT-OUT OF ADVERTISING

Users can unsubscribe from the advanced search function and opt-out of advertising by changing their device settings.

5. DATA SECURITY AND TRANSFER OF PERSONAL INFORMATION

We will transfer, process, and store personal information in different countries. We take reasonable security measures to protect personal information from misuse, loss, and unauthorized access.

6. ACCESS AND UPDATE PERSONAL INFORMATION

Users have the right to access and request correction or deletion of their personal information as needed. To do this, please contact us via email at support@mail.pocy.vn.

7. MINORS

The service is not intended for children under the age required to enter into legally binding contracts under the laws of each country. We do not knowingly collect information from children under this age.

8. CHANGES TO THE PRIVACY POLICY

We may change this privacy policy and will notify users of significant changes. Continued use of the services after changes have been made constitutes acceptance of those changes.

9. COOKIES

We use cookies and similar technologies to collect information about your use of the services. Cookies help us:

  • Understand and save your preferences for future visits
  • Track advertisements
  • Compile aggregate data about site traffic and site interactions so we can offer better site experiences and tools in the future

10. USER RIGHTS

Users have the following rights:

Right to Access: You have the right to request access to your personal information that we collect.
Right to Rectification: You have the right to request the correction of your personal information if it is inaccurate or incomplete.
Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.
Right to Restrict Processing: You have the right to request the restriction of the processing of your personal information in certain circumstances.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us via email at support@mail.pocy.vn.

11. CONTACT

If you have any questions about this privacy policy, please contact us via email at support@mail.pocy.vn or visit our website at https://pocy.vn/contact/.